Welcome to our Privacy Policy!
LTL Munitions Ltd. (“us,” “we,” or “our”) respects your privacy, and we are committed to protecting it by complying with this policy (our “Privacy Policy”), British Columbia’s Personal Information Protection Act, and any other applicable privacy legislation.
This policy explains how we collect, use, process, and share your personal information when you access and use our website, ltlmunitions.com (the “Site”), or communicate directly with us.
When we talk about your “information” in this Privacy Policy, we are referring to personal information about an identifiable individual (which includes employee personal information but not contact information or work product information). It does not include information that is not personally identifiable, like aggregated or anonymous information.
Additionally, our Privacy Policy does not apply to any third parties’ privacy practices and policies, except to the extent we use third parties to store or process your data. The third parties you engage with should have their own privacy policies, and we are not responsible for them.
If you have any questions, concerns or requests relating to this Privacy Policy, please contact us at [privacy@ltlmunitions.com] (our “Contact Information”).
The Types of Information We Collect About You
To provide our Site to you, we collect and receive the following information:
- Information You Provide Directly to Us. When you engage with our Site, or communicate with us directly, we collect the information you provide, like your name, email address, and phone number. If you make a purchase from us, we will ask for information to confirm your identity, as well as the licenses you are required to have when purchasing our products (e.g. a firearms purchase and acquisition license). From time to time, we may also ask you about your experience engaging with our Site and collect the information you provide in response.
- Information About Your Access and Use of Our Site. We may collect information about when you log in to our Site and how you interact with the Site, which can include information about the Site’s features you use and how you interact with them. We also automatically track certain information about your use of the Site, which you can read more about in the Cookies & Automated Technologies section below.
- Information You Provide Through Interactive Features. You may provide information to us through interactive features we make available to you. If you engage with our Site, we may ask for and collect information (in addition to your account information) about you and your interaction with the Site. This can occur when you report issues with our Site through troubleshooting channels.
- Information from Third-Party Sources. We may receive information about you from other sources, such as our business partners or the application providers you use to access our Site. The information we collect from these third-party sources may include marketing or demographic information, contact information (like your name and email address), information about your profile on those platforms, and information about purchasing intent. This information can include information that identifies you and connection type, settings, operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data.
We do not intend for children under the age of 18 to use our Site, and we do not knowingly collect information about individuals under the age of 18. If you are under the age of 18, please do not use or provide any information to us. If you believe we might have any information from or about a child under 18, please contact us using the Contact Information above.
How We Use Your Information
We use your information for the following purposes:
- To provide the Site to you.
- To sell and deliver our products to you.
- To validate your information and the firearms license(s) you hold.
- To provide customer support and improve the Site.
- To provide you with the information, products or services that you request from us.
- To provide you with notices and information relevant to your use of our Site and purchases of our offerings.
- To improve our offerings, advertising initiatives and customer experience.
- To help you engage with our customer interactive experiences.
- To combine information about you with other information we receive from third parties.
- To comply with applicable laws and obligations or to enforce our legal rights.
- For any other purpose with your consent.
You can ask us not to use your data at any time; however, withdrawing your consent will limit our ability to provide you with access to our Site and other offerings.
Cookies & Automated Technologies
We use automated technologies to help us improve your user experience. To do that, we may store your preferences, remember you for future visits to our Site, or otherwise gather information about how our Site is used.
Our automated technologies may include browser cookies, flash cookies, or web beacons, and we may use them to collect information about your devices and internet use.
A cookie is a small piece of data – a text file – that a website asks your browser to store on your device to remember information about you, such as your language preference or login information, that can later be retrieved to identify you when you return to our Site.
For example, we may collect data about the tools and mechanisms you use to access our Site, including your IP address, browser, or operating systems. We may also collect information about your visits to our Site, such as location data, web traffic data and what you do on our Site. This helps us comply with various shipping, import and export restrictions relating to our business.
Our automated technologies may also collect information about your online activities over time or on others’ websites, using methods like behavioral tracking. If you wish to opt out of behavioural tracking, please contact us using the Contact Information outlined above.
When we use automated technologies (like cookies), the information we collect is generally statistical in nature. Nevertheless, it may include personal information or otherwise be associated with the information we collect, as described in this Privacy Policy.
If you wish to disable our cookies, you can typically disable them by changing your browser settings. In most modern browsers, you can block or delete cookies by clicking Settings > Privacy > Cookies.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.youradchoices.ca.
Before deciding to delete our cookies, please note that some of our cookies are necessary to access the essential features of the Site, and we recommend that you leave cookies enabled. If you choose to disable our cookies, some of our Site’s functionality may no longer be available to you.
International Processing, Transferring and Storing Your Information
We may choose to process, transfer or store your information in countries different from where you live. These countries may have different privacy laws, and their laws may be less comprehensive than the privacy legislation applicable to our relationship with you. Nevertheless, we will implement appropriate technical and organizational measures to ensure our contractors and service providers protect your data.
By using our Site or providing your information to us, you agree to us processing, transferring, or storing your information in other countries.
Data Security & Retention
Protecting your information is important to us. That is why we take steps to protect your information from unauthorized access, destruction and misuse. All the steps we take to protect your information will be commensurate with the sensitivity of the information we collect and reasonable in the circumstances.
Despite our efforts, however, using the internet is never risk-free. Sharing data over the internet is rarely done securely. As a result, please remember that you use our Site and the internet at your own risk. Accordingly, we cannot guarantee the security of your data sharing, and we are not responsible for the associated risks.
To help protect your data, we will not store your data for longer than we need it unless you agree otherwise or the law permits us to keep the information for a longer period of time. Nevertheless, if we anonymize your data, you agree we may use that anonymized information as we choose and keep the data for longer periods of time.
When We Share Your Information with Others
We will not sell your information, but we may share your information when one of the following circumstances applies:
- With Your Consent. We may share your information with companies, organizations, individuals and other third parties with your consent or to fulfill the purpose for which you provided the information.
- For Business Purposes. We provide information to vendors and service providers to help us provide the Site, along with their interactive features, to you. Examples of our service providers include hosting or infrastructure providers, helpdesk ticket providers, website hosts, customer relationship management providers, email providers, collaboration tools, and other service providers.
- For Corporate Transactions. We may share personal data with actual or prospective acquirers, their representatives, and other relevant participants in the event of a merger, a reorganization of our business, or another similar transaction.
- For Legal Reasons. We may share your information if we believe that it is necessary to comply with any legal obligation or process, such as responding to a government or regulatory request. Likewise, we may share your information if we believe that it is necessary to enforce our rights or the rights of our customers or users.
Whom We Share Your Information With
We may disclose statistical and anonymized data collected from Site users as we choose, but we limit how your information is disclosed. We limit how we share your information, only providing it to the following:
- Our successors or, if we change our corporate structure, the ultimate operator of our Site.
- Service providers with whom you direct us to share your information with.
- Contractors, service providers, and others that support our business.
- Governmental authorities or courts, as required by law, or as is necessary to protect your rights, our rights, or the rights of others.
Accessing and Updating Your Information
We strive to keep the information we collect accurate and current, and we invite you to contact us when your information has changed. Privacy laws applicable to our relationship with you typically give you the right to request access to the information we collect about you and often allow you to correct outdated information.
If you wish to access or correct your information, please contact us using the Contact Information above. Likewise, please contact us if you have any concerns or complaints about how we use or collect your information.
In accordance with our data retention practices and applicable law, we may destroy or limit access to certain information we collect about you. If we are unable to provide you with access to your information, we will explain why (subject to applicable law about these sorts of disclosures).
Changes to Our Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page. Should we make any significant changes to our Privacy Policy and how we engage with your information, we will contact you. We also encourage you to periodically review our Privacy Policy to check for updates. The date the Privacy Policy was last revised is identified at the top of the page.